Stores were so different back in the sixties and seventies than they are today, and I believe that comes down to the simple element of pride of ownership. Merchants were no that much unlike artists when it came to their wares. They were creative in the displays, inspired by color, moved by patterns and shapes, and fussed over their display racks like a mother over her newborn. Everything had to be perfect, and that was all part of the overall packaged experience of shopping.
Aisles were kept clean and clutter free. Clerks were expected to be busy at all times. If they were not busy selling or providing customer service, then they were busy straightening up shelves, arranging merchandise, matching dress shirt with ties that actually matched. Imagine that! Heck, even the overalls and jeans were kept neatly on shelves.
Yes, it was a different time and age, but it would not hurt us to go back to taking pride in our work, and great customer service seem to be a thing of the past.
More on Morrows tomorrow. Have a great New Year , everyone..
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